Retail Sales & Management

Position Summary:

Steinway & Sons is currently looking for a Retail Administrator for our East Coast showrooms. The Retail Administrator will be responsible for providing operational, administrative, and event support assistance for assigned East Coast showrooms and store managers.

Main Responsibilities:

Onsite/Offsite Location Responsibilities:

• Provide administrative support to showrooms in PA, NJ, NY, CT, and FL.

• Handle all sales documents, posting and payment accounting

• Maintains regular communications with NY office to ensure proper reporting deadlines are met

• Maintains accurate records of vendor invoices, purchase order requests, and inventory files

• Maintains supply inventory by checking stock to determine inventory level; anticipating needed supplies and placing and orders, and verifying receipt of supply orders

• Five-day work week with at least one weekend day; both weekend days preferred

Onsite Locations:

• Support and facilitate communication and logistics with freight/movers in connection with events, customer deliveries and shipping/receiving store inventory

• Supports customer interaction as necessary

• Contributes to team effort by helping out on projects as needed

• Provide operational support for special events when needed

• As directed by the store manager, manage and maintain showroom to ensure a clean and upscale image as well as a positive store experience

Requirements

• Qualifications, education and experience:

• Bachelor’s degree required 

• At least two or more years of experience in a similar role

• Must have excellent verbal and written communication skills with a positive attitude and maintain a professional demeanor

• Superior planning, and organizational skills

• Strong knowledge of MS Word, Outlook and Excel

• Highly motivated, results-oriented self-starter with excellent problem-solving skills

• Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time

Apply Today
 

Position Summary:

Steinway & Sons is currently seeking an experienced Retail Sales Representative, with a passion for luxury and a love of the arts, for our company-owned showrooms in the Philadelphia market. 

The right candidate has a proven track record in a proactive approach to sales, with past experience in business development, lead generating activities and generating sales prospects. The candidate must have an outgoing and engaging personality who can engage and build relationships with clients on many different levels. While the ability to play piano is not a requirement for the job, it is highly preferred; musical and tonal understanding is required as our clients often seek guidance and recommendations during instrument selections. In addition to focusing on showroom sales, a large part of this job will involve outreach and business development.

Main Responsibilities:

• Achieve personal sales goals and support store in achieving goals

• Develop sales strategy and forecasts for customer/client base

• Develop and cultivate customer leads and relationships

• Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)

• Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as needed

• Use the CRM system to manage and follow up with leads

• Support all in store and regional promotional events (generating and cultivating sales)

• Resolve customer issues in a timely manner

This is a commission-based sales role with average annualized earnings of $150,000-250,000 for successful employees, with uncapped earnings potential. Hired employees will receive a semi-monthly draw, sales commission for units sold and other performance-based bonuses and are eligible to participate in robust benefits package on first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more.

Requirements

Qualifications, education and experience:

• Bachelor’s degree and experience in piano sales required.

• Min. 2 years experience within music/piano sales in a commission-based environment

• Outstanding business development and sales management skills

• Superior communication, planning, and organizational skills

• Basic knowledge of MS Word, Outlook and Excel

• Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business

Note: Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time

Salary Description

$150-250k/year

Apply Today
 

Position Summary:

Steinway & Sons is currently seeking experienced Sales Manager for our new company-owned showroom in West Palm Beach, Florida. The right candidate has a proven track record in a proactive approach to sales, with past experience in luxury sales, business development or customer service. Past experience selling pianos is required. The candidate must have an outgoing and engaging personality who can build relationships with clients on many different levels. While the ability to play piano is not a requirement for the job, it is highly preferred; musical and tonal understanding are highly beneficial as our clients often seek guidance and recommendations during instrument selections.

Main Responsibilities:

• Achieve personal sales goals and support store in achieving goals

•Develop and cultivate customer leads and relationships

• Implement a sales referral outreach program for key influencers (i.e. piano technicians, designers, piano teachers, etc.)

• Coordinate all piano technical needs after sale follow up (tuning, etc.)

• Use the CRM system to manage and follow up with leads

• Support all in store and regional promotional events

• Work with customers to resolve issues

Requirements

• Bachelor’s degree

• Background in music required, Piano preferred

• Prior experience as a piano salesperson or sales manager is required.

• Superior communication, planning, and organizational skills

• Strong knowledge of MS Word, Outlook and Excel

• Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently to drive new business

Note: This position requires some local travel. Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time

Average earnings for successful candidates fall into the $200,000 range, with uncapped earnings potential.

New employees are eligible to participate in robust benefits package on first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and much more.
 

Salary Description

$200k/year

Apply Today
 

Position Summary:

Steinway & Sons is currently seeking experienced Sales Representatives and Sales Managers for our company-owned showrooms in the Pacific Northwest, Bay Area, and Southern California. The right candidate has a proven track record in a proactive approach to sales, with past experience in luxury sales, business development or customer service. Past experience selling pianos is required. The candidate must have an outgoing and engaging personality who can build relationships with clients on many different levels. While the ability to play piano is not a requirement for the job, it is highly preferred; musical and tonal understanding are highly beneficial as our clients often seek guidance and recommendations during instrument selections.

Main Responsibilities:

• Achieve personal sales goals and support store in achieving goals

• Develop and cultivate customer leads and relationships

• Implement a sales referral outreach program for key influencers (i.e. piano technicians, designers, piano teachers, etc.)

• Coordinate all piano technical needs after sale follow up (tuning, etc.)

• Use the CRM system to manage and follow up with leads

• Support all in store and regional promotional events

• Work with customers to resolve issues

Requirements

• Bachelor’s degree or higher

• Background in music required, Piano preferred

• Prior experience as a piano salesperson or sales manager preferred

• Superior communication, planning, and organizational skills

• Strong knowledge of MS Word, Outlook and Excel

• Highly motivated, results-oriented self-starter with excellent problem-solving skills and the ability to work independently to drive new business

• Note: This position requires some local travel. Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time

Average earnings for successful candidates fall into the $150,000-200,000 range, with uncapped earnings potential.

New employees are eligible to participate in robust benefits package on first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and much more.

Salary Description

$150-200k/yr

Apply Today